About the Business

MSB Consultancy draws on its experience conducting customer and patient research across the healthcare industry and a variety of other sectors to deliver a highly cost-effective solution to administer and analyse the Friends and Family Test.

Since co-founding MSB in 1988, Brian has worked with major private and public sector organisations in the UK, USA and Middle East. He has helped clients to change their corporate culture, to assess and improve employee satisfaction, and to communicate more effectively with both staff and customers.

Location & Hours

Winslow House, Ashurst Park

Ascot, SL5 7ED
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