Alltek Solutions

Telephony

Considering a new telephone system? Where do you start? There’s a wide and varied selection to choose from with a myriad of different companies. Alltek installs and supports multiple types of telephone systems for small to medium-sized businesses across the West Midlands, Shropshire and beyond and can help you to find the right system to suit your business needs.

Hosted telephone solutions

Often described as ‘the cloud’. In real terms, a hosted telephone solution is when someone else hosts the equipment that you need rather than you having to make space for it in your own building. We run a Hosted Telephone Solution called YourUCP. YourUCP (Your Unified Communications Platform) provides businesses with Unified Communications across their business. YourUCP offers all the features of a traditional telephone system/PBX as you would expect, but offers enhanced features allowing your business to communicate effectively and efficiently, with your customers and suppliers.

Voice over IP (VoIP)

Voice over IP, or VoIP for short uses the same cables and systems that run your computers, to run your phone system. For new sites and businesses spread over multiple sites or countries, it can bring large cost savings through reduced installation costs, reduced call costs and improved flexibility.

The cost of these systems need not be any more than the equivalent conventional system and this is the reason why so many companies are now adopting them. Hosted VoIP systems are becoming increasingly more popular and are a way to drive costs down even further.

Snom IP Phones

Most businesses would have heard of Snom, being one of the main IP device providers certainly across the UK and Europe. Snom devices are not only developed to a very high standard, but they are also extremely cost-effective. All of the below IP devices have been thoroughly tested with YourUCP and are fully supported by us. Our engineers have vast experience in dealing with Snom devices.